Keisei Richmond Hotel Tokyo Kinshicho

the rooms were definitely larger than other tokyo hotels. you can check the laundry status on tv too - very convenient. microwave also available at the common area. you can leave ur luggages for free before ur check in time/after you check out - something not every hotel offers. i encountered some problems but the service was superb 10/10: 1. the towel was stained on my first night so i called them and they exchanged for me immediately🙏 2. there were 2 washing machines that seemed to be empty but it was locked (?) /showed occupied on the tv - called them if they could do something about it so other people including myself could use the machine and they settled it swiftly + called me back to let me know i can use the machine🙏 3. i lost something in a shop and only realised it when i went back to the hotel; i wanted to call the shop but i didnt have a japanese phone number - i went to the reception to ask if they could help and 伊東 san was so nice to help me call them. she was very patient with me while i was trying to converse with my beginner-level Japanese. as i was leaving japan the next day, she suggested me to email them so the next person taking over the shift the next day can still contact me when im out of the hotel. 松下 san, who was in charge the next day was very kind to call the shop again to check on the item and emailed me back on the status. unfortunately, the item was never found but im very grateful to both 伊東 san and 松下 san for helping me - it wasnt something gravely important (i.e passport or credit cards) that will hinder me from leaving the country, but they still went all out to help me. thank you both. 🙏

The hotel was in a great location - just a five minute walk to public transportation - subways, trains, and busses - at the Kinshicho Station. Getting to other areas of Tokyo from here was very efficient and easy once we got used to the system! There were tons of restaurants, shopping centers, and convenient stores all around the hotel. Our room was on the smaller size, but if was quiet, comfortable, and most importantly clean! The breakfast provided a wide variety of food types from which to choose and the staff there was so friendly and accommodating. The hostess always greeted us, found us a good table, remembered how many people were in our party, and helped us get the elevator when leaving while letting us know the weather for the day in English. I would definitely stay here again!

The hotel provided my 1 year old the amenities she needed: a baby crib, baby bath tub and a toilet seat for my 3 year old, things that several big hotels dont even provide for age reasons. It's a walk to the train station which it's not a problem for me as there are shops, restaurants and 3 major malls nearby. A 24 hour supermarket is handy for some late night 'i forgot to buy in the day' kind of stuffs. Breakfast is ok, adequate. Entrance to hotel is locked after midnight so keep the card key handy. Will stay there again if had the chance.

The hotel room was clean and offered the necessities, but it was tiny, as with most Japanese hotel accommodations. Travel tip: Don't use clamshell luggage, as it makes things super tight. I loved the variety of the breakfast options. I was able to try something different most days. The staff was accommodating, kind, and professional. The hotel's location is great. It is close to the train station and many restaurants. The area is lively at night but not overwhelming.

The neighborhood is peaceful. The train and bus stations are about 5 mins walk from the hotel. There are so many restaurants in the area. The room is adequate for Tokyo for a family of 5. The beds are comfortable and I like that the toilet is separate from the shower / bath tub. Buffet breakfast is delicious and the lady at the reception of the dining area is very accommodating and pleasant.