Keisei Richmond Hotel Tokyo Kinshicho

the rooms were definitely larger than other tokyo hotels. you can check the laundry status on tv too - very convenient. microwave also available at the common area. you can leave ur luggages for free before ur check in time/after you check out - something not every hotel offers. i encountered some problems but the service was superb 10/10: 1. the towel was stained on my first night so i called them and they exchanged for me immediately🙏 2. there were 2 washing machines that seemed to be empty but it was locked (?) /showed occupied on the tv - called them if they could do something about it so other people including myself could use the machine and they settled it swiftly + called me back to let me know i can use the machine🙏 3. i lost something in a shop and only realised it when i went back to the hotel; i wanted to call the shop but i didnt have a japanese phone number - i went to the reception to ask if they could help and 伊東 san was so nice to help me call them. she was very patient with me while i was trying to converse with my beginner-level Japanese. as i was leaving japan the next day, she suggested me to email them so the next person taking over the shift the next day can still contact me when im out of the hotel. 松下 san, who was in charge the next day was very kind to call the shop again to check on the item and emailed me back on the status. unfortunately, the item was never found but im very grateful to both 伊東 san and 松下 san for helping me - it wasnt something gravely important (i.e passport or credit cards) that will hinder me from leaving the country, but they still went all out to help me. thank you both. 🙏

The hotel provided my 1 year old the amenities she needed: a baby crib, baby bath tub and a toilet seat for my 3 year old, things that several big hotels dont even provide for age reasons. It's a walk to the train station which it's not a problem for me as there are shops, restaurants and 3 major malls nearby. A 24 hour supermarket is handy for some late night 'i forgot to buy in the day' kind of stuffs. Breakfast is ok, adequate. Entrance to hotel is locked after midnight so keep the card key handy. Will stay there again if had the chance.

The staff was very accommodating to all their guests. They offer complimentary baggage storage if you have to check out before you leave the city. They also will book a taxi for you if needed. I liked the security measures they had. The room I had was very comfortable and clean, and the location was convenient. Would definitely recommend!

plenty of amenities, very helpfull staff and really good laundry machine with passcode so you’re clothes are very safe

The hotel is 1 stop 20 minutes from akhibara. 5 minutes from the railway station. There are markets and restaurants in the area. The staff are polite and helpful. Especially the lady who helps in the breakfast section is very polite. Breakfast is enough to start the day. Since the trains do not run at 23.30 at night, make your travel plan accordingly.